Great experience, great communication! I am very happy with the service.
What our customers say
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very friendly, responsive, and affordable price! i will be certainly be using their services again
Polite, arrives in a timely manner, is careful with my truck.
Excellent driver and service!
Had the most amazing experience. The dispatcher and the driver were great. Things moved so quickly I was the one playing catch up
We had a challenging towing situation that other companies would not even attempt. Service was excellent and Menas will be our first call from now on.
Huge thank you to Menas for their help today! My boyfriend got stranded in a remote area in the mountains when his car wouldn't start, then my thermostat broke and my car overheated on the way up to rescue him. Menas got BOTH our cars onto one truck and towed home. Such a relief after one company wouldn't come get us at all and another would only tow to Pollock Pines. Menas got them both home safely to Carmichael, about a 2 hour drive. The price was very reasonable considering the distance and the fact that it was two cars in a remote area. So grateful! Menas to the rescue, and they're saved in my phone for any future towing needs! Highly, highly recommended.
I had my car in car washes! The assistant manager wasn't too happy! But Chris was very professional. He explained he would be a few minutes. He took less time than that. He was courteous and patient! I didn't wait long at all.! Thank you Mena"s towing! I'm keeping your number handy!
Being in a difficult situation and having an amazing driver show up and make the day seem not so bad! Thank you for your kindness and compassion and doing an amazing job with my Impala!!!
Very Professional, got right to it. Great conversation regarding symptoms on vehicle and drop off went smooth and would HIGHLY RECOMMEND to family, friends and community. Thanks again for all your help have a Blessed day driver.
We were towed from a remote area late on Saturday night. Driver was friendly and courteous.
(Translated by Google) He arrived quite quickly and was very friendly the whole time. (Original) Llegó bastante rapido y fue muy amable todo el tiempo.
Great service. The technician was very friendly and efficient, and they arrived at my house in a reasonable time. I will definitely use their services again in the future. In addition, the employee I spoke to gave me some good advice on how to deal with my situation. He impresses me as being a caring and helpful kind of guy.
Had a no start issue and was able to get towed for a reasonable price. As the car was getting lifted down from the truck one of my tires bit the side and went flat, another received sidewall damage. Spoke with Luis later about the situation and he was honest and fair. I wasn't asking for a refund but he did step in to make an already hard situation better and helped me get some used tires on my ride as well as a free tow. I appreciate his willingness to work with customers and give them sound advice. Definitely felt cared for as a customer even though the situation was difficult.
Mena's Towing is the absolute best. Incredible customer service and Luis was super helpful.
Luis was came through and waited for me even though I cancelled the tow. He was very friendly and chatted about my car as I waited for roadside assistance. He didn't have to do that at all. Very nice guy and well connected. When the guy I called didn't want to do the tow because of the difficulty, Luis jumped right in and assisted me! He was really an angel sent to help me for sure!
The drivers were prompt and gave me a reasonable quote to have my car towed. It also helps with drivers being friendly providing customer service!!
They were super quick and responsive and easy to work with.
I used Mena’s twice in two months! Both times they showed up quickly and dropped my car off on time. There was no fluff or frills (very easy to schedule with them) and that’s why after the first time I knew who I was calling. If you’re in need of reliable service, this is the place.
Fast response, professional,very efficient, and family owned.